Phone your medical aid to obtain pre-authorisation for the procedure.
Have the following information ready when you call:
•Your membership number
•Name of the patient
•Date of admission
•Name of Hospital (Mayo Clinic)
•Hospital practice number (7700164)
•Name of attending doctor
•Doctor's practice number
•Procedure being performed (obtain the CPT code from your doctor)
•Reason for having the procedure (obtain the ICD code from your doctor)
•Length of stay (one day)
•Check with your medical aid if your scheme rules require that you pay a co-payment on admission. If your co-payment is being paid out of your medical savings, please check that you have sufficient savings to cover these costs
•Follow any preparation instructions given by your doctor.
•If you are having a general anaesthetic, make sure that you have nothing to eat or drink for at least 10 hours before your procedure. Ensure that you arrange for someone to take you home after the procedure as you will not be permitted to drive yourself.
Your doctor will have booked your appointment with the hospital and will tell you when to arrive. The time between arriving and going in to theatre will be taken up with filling in of admission
forms, being allocated a bed, changing into theatre garb and being paid a visit by the anaesthetist who will check your anaesthetic history.
Please bring the following information with you for admission requirements:
•Medical aid membership card
•ID number of the main member of the medical aid, or of the guarantor for private admissions
•The pre-authorisation number supplied to you by your medical aid
•Any co-payment prescribed by your medical aid option
•If you are under 21 years of age, you will need an indemnity signed by your parent/guardian, authorising the procedure.
•Private patients are required to pay a deposit before admission.
•If you are having a general anaesthetic, make sure that you arrange for someone to drive you home.
•After your procedure, the ward sister will offer you a cup of tea or coffee while you wait for the doctor to see you, or until your transport arrives.
•A family member may collect your prescribed medication from Cornerstone Pharmacy while you sleep
•You will be discharged once the doctor is satisfied with your condition.
Please follow your doctor or surgeon's prescribed guide lines. Should you have any queries after you procedure please consult with you doctor.